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How sarana356 Handles Your Personal Data

Your account data — including login details, wallet transactions via DANA, OVO, or GoPay, and device activity — is handled under this Privacy Policy.

Account data protectedDANA, OVO, GoPay transactions coveredNo third-party data salesApplies to all supported regions

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HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We take a practical approach to data security: encrypt what matters, limit access to what each team actually needs, and give you direct controls in your account settings. Here is how each area works.

Data Retention

Account records are kept while your account is active. After closure, we retain transaction data — including DANA and OVO payment logs — only as long as applicable regulations in your region require.

Cookie Use

Session cookies keep you logged in across devices. If you log in on your phone and return on desktop, your session continues without interruption. You can manage cookie preferences in your browser settings.

Account Security

Login activity is monitored for unusual patterns. If we detect a sign-in from an unrecognised device, we send a verification prompt to your registered contact before allowing access.

Data Access Requests

You can request a copy of your personal data or ask us to correct it by contacting support with your account email. We process these requests in line with local law where your account is registered.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how we use your data, want to request access to your records, or need to report a concern, our support team handles privacy requests directly. Reach us through any of the channels below and include your registered account email so we can locate your records quickly.

Live Chat Available around the clock via the chat icon in your account dashboard. For privacy requests, state your registered email and the specific data action you need.

Email Support Send your privacy request to our support address listed in your account settings. We aim to respond within a few business days for data access or correction requests.

Account Help Centre The Help Centre in your account menu covers common privacy questions — how to update your contact details, remove a saved wallet, or review your login history.

What This Privacy Policy Covers

sarana356 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with sarana356, we collect the information you provide during registration — your name, contact details, and payment wallet identifiers such as your DANA, OVO, or GoPay account number. We also collect device and session data automatically: your IP address, browser type,

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and the pages you visit within our platform. This data lets us verify your identity, process withdrawals to your OVO or GoPay wallet, and flag unusual account activity. We retain your account data for as long as your account remains active and for a period after
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closure as required by applicable regulations in eligible regions. You can request a copy of the data we hold on you, ask us to correct inaccurate records, or request deletion where local law permits. Availability of these rights depends on your region and local legal requirements.
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We use industry-standard encryption to protect data in transit and at rest. Cookies and similar tracking tools are used to keep your session active across devices — so if you start on mobile and switch to desktop, your lobby state carries over without requiring a fresh
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login.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Answered

These are the questions we hear most often about how sarana356 handles personal data. If your question is not here, reach out via live chat or email support.

We collect your registration details, contact information, and payment wallet identifiers — such as your DANA or OVO account number. Device and session data is also collected automatically when you log in.

We do not sell your data. We share it only with payment processors needed to complete your DANA, OVO, or GoPay transactions, and with service providers who help us operate the platform under strict data agreements.

Your data is kept while your account is active. After you close your account, we retain transaction records for the period required by applicable regulations in your region, then delete or anonymise them.

Yes. Contact our support team with your registered account email and request a data copy. We will respond within a few business days. Availability depends on local law and your eligible region.

Send a deletion request through live chat or email support. Include your account email. We will process it in line with local legal requirements — some data may need to be retained for a minimum period.

Payment data is encrypted in transit and at rest. Access to transaction records is restricted to the teams that process withdrawals and handle account verification. We do not store full wallet credentials on our servers.

How sarana356 Handles Your Personal Data

Data Handling, Cookies and Account Security

How to Reach Us About Your Data

Your Privacy Questions, Answered

01 What personal data does sarana356 collect when I open an account?

02 Does sarana356 share my data with third parties?

03 How long does sarana356 keep my account data?

04 Can I request a copy of the data sarana356 holds about me?

05 How do I ask sarana356 to delete my personal data?

06 How does sarana356 protect my payment data, including GoPay and OVO transactions?

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